Introducing Ottawa’s new child care registry and waitlist


Introducing Ottawa’s new child care registry and waitlist

 Ottawa  Finding child care within the city of Ottawa just got easier with the introduction of a new online service where parents can access a centralized registry that makes it easy to find and register for child care.

As part of the modernization of the City’s child care services, the City will be switching to new software, which will replace the existing waitlist. The software is already being used successfully in 10 other Ontario municipalities.

The childcare registry and waitlist is a secure, fast and simple to use online application that provides real-time information. Parents are able to select licensed child care providers near their home, work or other convenient location, and they can register online to any number of child care programs, and for any number of children. Parents can also update their information at any time.

“The new waitlist registry will allow City staff to know exactly how many families are waiting for a licensed child care space, and how many are eligible for a fee subsidy, allowing for future planning of residents’ early learning and child care needs,” stated Councillor Mark Taylor, Chair of the City’s Community and Protective Services Committee.

Child care providers are also able to view and manage their waitlist and contact parents directly when a spot becomes available, as the system automatically enters each application into a priority sequence.

The City is currently contacting parents on the existing list by email and directing them to enter their information on the new software. Parents will be advised how to register in the new system and what information they will need to submit. This will ensure that their original date of application is preserved. Parents have until December 31, 2014 to complete this step.

Whether you require child care right now, or are planning for your future needs, all you need to get started is to create your online profile to access licensed childcare availability in Ottawa.

For more information and to join the registry, visit


For more information:
Media contact

Public inquiries: